Manage clinical operations of family shelter based on city, state, and federal regulatory requirements and DHS contractual requirements.
Complete written reports to division management, SUS executive management, and funding source/s as required; clinical progress and highlights, consumer census, housing and employment placement.
Provide supervision, guidance, and performance evaluations to clinical supervisor, housing specialist and program assistant.
Assist in the development of job skills training curriculums suitable to the population served.
Enforce corporate compliance protocols, SUS employee policies, procedures, and protocols, and incident management policies, procedures and protocols.
Maintain CPR/ First Aid and Mandated Reporter Certification.
Monitor the integrity of client data and ensure that internal chart reviews are conducted consistently and regularly.
Participate in professional development and training through agency-wide in-service trainings, outside trainings, and facilitate in-house trainings for staff.
Facilitate periodic staff meetings and case conferences as appropriate.?
Monitor the provision of and documentation of all services provided to clients.?
Participate in division management meetings as needed.
On call 24 hours per day and ensure that there is a contingency plan in place.
Ensure all interactions support the mission statement and core values of SUS.
Additional duties as assigned by the Vice President, and Urgent Housing.
A work schedule that includes some weekend and evening hours will be required.
A graduate degree in the human services field is required.
Three to five years of management experience in a large shelter or residential facility that provides comprehensive social services, housing placement, and job skills training to the homeless, mentally ill, and chemically dependent populations.
Knowledge of resources for housing, children, domestic violence, mental illness, substance abuse,
Experience in NYC Dept. of Homeless Services contract requirements.
Services for the UnderServed (S:US) believes every New Yorker has the right to lead a life of purpose. Since 1978, S:US has been turning this belief into reality by advocating for people with life circumstances marked by homelessness, intellectual/developmental disability, behavioral health and addiction challenges, poverty, criminal justice involvement, and trauma. Our dedicated workforce of 2,400 provides services and supports to transform the lives of 35,000 individuals and families in New York City and Long Island. Learn more about S:US, our mission, and values by visiting sus.org.